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Kestwell

Receptionist by Kestwell

A thoughtful front desk. With you, or for you.

A focused home for customer conversations and appointment requests. Designed for a real person at the desk, AI handling routine work, or both working together.

Talk to us about ReceptionistExplore pricing direction →

One conversation. A clear next step.

A warm welcome.
A thoughtful handoff.

See how a simple question can become a request your team understands.

Illustrative conversation.
A preview of the intended experience.

  1. 01 / Welcome

    Every conversation starts with a hello.

    Give visitors a clear place to ask. Your front desk begins with the customer’s own words.

    1. Customer

      Hi! I’d like to arrange a visit, but I have a question first.

    2. Receptionist

      Of course. What would you like help with?

    A clear place to start

  2. 02 / Understand

    Make room for the details.

    Keep the request and its context together, so the next step makes sense for this customer.

    1. Customer

      I’m not sure which service I need. Can someone advise me before I book?

    2. Receptionist

      I can pass your question to the team. What’s the best way to reach you?

    The request, with its context

  3. 03 / Hand over

    Bring in a person when it matters.

    Let your team take the conversation forward. AI can help with routine work while people keep control.

    1. Customer

      Email works. I’d prefer to speak with someone before choosing a time.

    2. Receptionist

      Understood. I’ll leave your request for the team to follow up.

    A next step for your team

Your front desk. Your balance.

A person when it matters.
AI where it helps.

Run it yourself.

A focused place for your team to follow conversations and respond to customer requests.

Share the work.

Let AI assist with routine questions while your team handles the conversations that need judgment.

Set the boundaries.

Define what your receptionist should know, which actions it may take, and when a person should step in.

Designed for a clear first day

Your business, introduced.

Our onboarding direction starts with your reception needs, so you can focus on serving customers.

  1. Tell it about your business.

    Services, opening hours, and the answers customers need most.

  2. Choose how work gets handled.

    Decide where AI can help and how requests reach your team.

  3. Try it before you enable it.

    Review a test conversation and check the handoff before putting it to work.

A few useful answers

Before we say hello.

Can a person use it without automating everything?

Yes—that is central to the product direction. Receptionist is being designed for human operation, AI assistance, and automation with clear boundaries.

Is Receptionist available to sign up for today?

Public signup and launch availability are not confirmed yet. Contact us to discuss your needs; we’ll be clear about what is ready and what is still planned.

Which calendars and channels will it support?

The supported integrations are not finalized. Tell us which tools your business uses so we can discuss fit without promising an unconfirmed connection.

How much will it cost?

Pricing has not been decided. See the current pricing direction for what is still being worked through.

Receptionist for your business

Tell us about your front desk.

Share how your team handles conversations and appointment requests. We’ll discuss what fits and what is still planned.

Discuss Receptionist